Policies

Everything covering how we handle your order, your data, and returns. If you have a question these do not answer, call (773) 669-6573 or email salesteam@entropyrad.com and we will sort it out.

Ordering and delivery

• Shipping Policy — processing times, where we ship, carriers, delivery estimates, and what to do about a damaged shipment.
• Return Policy — the 30-day window, what we can and cannot take back, the restocking fee, and how to start a return.

Your information

• Privacy Policy — what we collect, who we share it with, and your choices, including our SMS terms.
• FC3 Controller App Privacy Policy — for our mobile app, which collects nothing.

Terms

• Terms of Service — the terms that govern use of this store.

Questions

Entropy Radiator Corporation
1900 N Austin Ave STE 100
Chicago, IL 60639
Email: salesteam@entropyrad.com
Phone: (773) 669-6573